Privacy Policy

Effective Date: October 24, 2023

At 800 Pharma, protecting your personal information and maintaining your trust is our highest priority. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and mobile applications.

Absolute Confidentiality

800Pharma is fully committed to safeguarding your privacy. Any personal data we collect is stored securely and treated with the highest level of confidentiality. Your privacy is our first priority.

Personal Information: Name, gender, age, contact details (phone/email), delivery address, and payment information.

Prescription Data: Medical or prescription information voluntarily provided to fulfill medication orders.

Technical & Usage Data: IP addresses, device identifiers, browser type, and app usage patterns.

Location Information: With your explicit consent, we collect location data to optimize delivery accuracy.

  • Processing and fulfilling orders accurately.

  • Sending order updates, service notifications, and administrative messages.

  • Personalizing your user experience and improving app functionality.

  • Complying with UAE legal and regulatory requirements.

  • Preventing fraud and maintaining system security.

We do not sell or rent your personal data to third parties. We share information only with:

  • Authorized Partners: Payment processors and delivery partners who assist in order fulfillment under strict confidentiality agreements.

  • Legal Authorities: When required by law, court order, or government regulation.

  • Business Transfers: In the event of a merger or acquisition, your data remains protected under this policy.

Access, update, or correct your personal information via your account settings.

  • Request the deletion of your data (subject to legal constraints).

  • Withdraw consent for marketing communications at any time.

We use cookies to enhance your browsing experience and analyze traffic patterns. You may disable cookies in your browser settings, though some features of the site may be affected.

Our services are not directed to individuals under the age of 13. If we discover we have inadvertently collected data from a child under 13, we will delete it immediately.

Contact Data Protection Officer

For any questions regarding your personal data or this policy:

Email:report@800pharma.com

Phone:+971 800 742762

Information We Collect

How We Use Your Information

We implement industry-leading technical and physical safeguards, including SSL encryption, to protect your data. While we strive for 100% security, please note that no electronic transmission method is entirely infallible.

Sharing and Disclosure

Data Security

Your Rights and Choices

Cookies and Tracking

Children’s Privacy